![]() Could not get instance info: VBoxManage.exe: error: Could not find a registered machine named 'foo' Running: VBoxManage, showvminfo, foo, -machinereadable Running: VBoxManage, modifyhd, C:/WINDOWS/system32/config/systemprofile/AppData/Roaming/multipassd/virtualbox/vault/instances/foo/, -resize, 5120 Running: VBoxManage, internalcommands, sethduuid, C:/WINDOWS/system32/config/systemprofile/AppData/Roaming/multipassd/virtualbox/vault/instances/foo/ started: qemu-img info C:/WINDOWS/system32/config/systemprofile/AppData/Local/multipassd/cache/virtualbox/vault/images/focal-20210223/ When trying to manually the create VM using the same command as multipass, I get the same error: multipass version multipass 1.6.2+win multipassd 1.6.2+win.VBoxManage.exe: error: Context: "FindMachine(Bstr(VMName).raw(), machine.asOutParam())" at line 152 of file VBoxManageMisc.cpp Could not unregister VM: VBoxManage.exe: error: Could not find a registered machine named 'ubuntu1' Could not find the cloud-init ISO path for removal. VBoxManage.exe: error: Context: "FindMachine(Bstr(a->argv).raw(), machine.asOutParam())" at line 96 of file VBoxManageControlVM.cpp Could not power off VM: VBoxManage.exe: error: Could not find a registered machine named 'ubuntu1' Running: VBoxManage, unregistervm, ubuntu1, -delete ![]() Running: VBoxManage, controlvm, ubuntu1, poweroff VBoxManage failed - errorString: Unknown error, exitStatus: 0, exitCode: 1 VBoxManage.exe: error: Context: "FindMachine(Bstr(VMNameOrUuid).raw(), machine.asOutParam())" at line 2781 of file VBoxManageInfo.cpp VBoxManage.exe: error: Details: code VBOX_E_OBJECT_NOT_FOUND (0x80bb0001), component VirtualBoxWrap, interface IVirtualBox, callee IUnknown Could not get instance info: VBoxManage.exe: error: Could not find a registered machine named 'ubuntu1' Running: VBoxManage, createvm, -name, ubuntu1, -groups, /Multipass, -ostype, ubuntu_64, -register Running: VBoxManage, showvminfo, ubuntu1, -machinereadable Running: VBoxManage, modifyhd, C:/WINDOWS/system32/config/systemprofile/AppData/Roaming/multipassd/virtualbox/vault/instances/ubuntu1/, -resize, 5120 Running: VBoxManage, internalcommands, sethduuid, C:/WINDOWS/system32/config/systemprofile/AppData/Roaming/multipassd/virtualbox/vault/instances/ubuntu1/ Somehow, IMHO, this is what has caused the situation and no one knows how to fix it.Started: qemu-img info C:/WINDOWS/system32/config/systemprofile/AppData/Local/multipassd/cache/virtualbox/vault/images/focal-20210223/ Neither account was associated with the “other” email address. When I did this, I spoke with an account rep who was supposed to have merged these accouts. I set up an account with this new system and used my personal email account. I built a new home and purchased a new Ring system. I used my work email to set up that account. Years ago, I received a free Ring doorbell to try out. Like most folks I have two email addresses. She eventually “escalated” my problem to the Ring Support team who will be contacting me by … get this… email within 24 hours. The rep was friendly enough, but had no idea what i was talking about (although this appears to be a frequent issue due to the others having this issue). To reach our community support team, please visit one of the lings below: " I received an email back "Be advised that we no longer offer suport via email. I tried to contact Ring support through email - the previous thread associated with the issue. A shortcut for a phone number or email to keep from getting lost in the multiple levels of customer service. Please contact me with support that can actually fix the issue. I setup service for myself and may parents and at this point I want to pay anything I owe and get off this service after this experience. The 100 would cover the year as part of the sign up. My original goal 4 weeks ago was to pay a full 100 as part of the offer for signing up rather than 10 dollars a month. I am beyond frustrated with the lack of support and lack of communication on getting this issue addressed. Uninstall and resinstall the app from phone RESULT. Login to website for other browsers - RESULT. They should be able to get this addressed in 24 to 48 hours time.” Here we are, week 4 and nothing.Ĭontacting RING to fix the issue - RESULT: FAIL This is not anything we can fix on this tech level but we can forward to our next level support. “I looks like it has to do with the change of the primary email account address you made Mr. Each time I called I get the same response. The issue: When attempting to access SHOPS, or PRODUCTS, or PLANS or MOST of the site or app, I am greeted with _ Invalid Multipass request _. This will be my 5th attempt at getting this fixed. I am now going on week 4 of not being able to access information on the RING app nor the RING webpage. Since I can’t get support from the App or the web page let me try here.
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